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Residential Care

Residential care

We support community service organisations across Melbourne and Victoria with qualified, experienced residential support workers for out-of-home and respite placements.

Continuity is the heart of the service

What we supply

A young person in residential care has usually had a lot of adults arrive and then leave. The single most useful thing a labour hire provider can do is send the same competent person back.

So we roster for continuity first. Where a placement allows it, you get the same worker across the block rather than whoever was available that morning. Where it does not, the incoming worker is briefed on the young person before the handover, not during it.

We work alongside your own staff rather than around them. Your case plan, your behaviour support plan, your escalation path.

Roles we fill

  • Residential support workers
  • Respite carers
  • Circuit breaker placements
  • Transport and appointment support
  • Court-ordered supervised contact
  • 24 hour shift cover and sleepovers

What a residential placement covers

The service

Residential support workers

Residential support workers Qualified, compassionate and experienced carers supplied to community service organisations, short term, long term or ongoing.

Circuit breakers

Circuit breakers A planned break in a placement that has become unsafe or unsustainable, staffed at short notice so the young person is not moved unnecessarily.

Respite care

Respite care Temporary and short-term relief for young people and their primary carers, in home or in a respite placement, days, overnight or weekends.

Transport

Transport Safe transport to appointments, school, family contact and community activities, so social connection and independence are maintained.

Every residential worker holds these before their first shift

Our workforce

Not on file within a fortnight. Before the shift.

  • Certificate IV in Child, Youth and Family Intervention, Youth Work, Community Services or equivalent
  • Current Working With Children Check
  • National Police Check, plus an international police check where applicable
  • Current First Aid and CPR
  • Trauma informed practice training
  • Demonstrated experience in a residential or community youth setting

Why CSOs choose us

What a rostering manager gets

  • The same worker back where continuity is possible
  • A briefed worker where it is not
  • Certificates supplied with the shortlist, before anyone is confirmed
  • Sleepovers and 24 hour cover rostered as part of the placement
  • One number, answered by a person, when a shift falls over at 11pm
  • A worker replaced rather than persevered with if they are not the right fit for the house

Tell us which side of the roster you are on

Two ways we can help

For employers

You have shifts to fill

Send us the roster and we will come back with screened, ticketed workers. Emergency cover is answered on the phone, 24 hours a day.

For job seekers

You are looking for work

Care, youth work and warehouse roles across Melbourne and regional Victoria. Send us your resume and we will talk you through what is available.

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